01Who we are
BoomX Origins (the "Game") is developed and operated by 7TeenGames ("we", "us", "our"). We are the controller of the personal information described in this policy.
This policy applies to the Game on Android and iOS, the game services that support it, and this website, boomxorigins.com. This policy should be read together with our Terms of Service and Community Guidelines. By using the Game you acknowledge that you have read this policy. If you do not agree with it, please do not use the Game.
02Information we collect
We collect information you give us, information created while you play, and limited technical information that is sent automatically when your device talks to our servers.
| Category | What it includes | Source |
|---|---|---|
| Account | Email address and a unique account ID. Your sign-in credentials are handled by our authentication provider (Google Firebase Authentication); we do not store your password. | You |
| Game profile & progress | Player name, character gender, level and experience, selected server, inventory and equipment, in-game currencies, quests, achievements, rankings, battle results and other gameplay records. | Created as you play |
| Content you create | Profile picture (avatar) you upload, chat and loudspeaker messages, in-game mail, and social connections such as friends, guild membership and in-game marriage. | You |
| Purchases | Product purchased, transaction ID, purchase token or receipt, date, and purchase status, used to verify the purchase with Google or Apple and deliver your items. We do not receive your payment card or billing details. | You, Google Play, Apple App Store |
| Device & technical | IP address, approximate location derived from your IP address (such as country or city), device and operating system type, app version, browser or user-agent string, timestamps, and server and error logs. | Automatically |
| Support | Messages and any information you choose to send when you contact us. | You |
Information from partners
We also receive limited information from the platforms we work with: purchase verification results from Google Play and the Apple App Store, and sign-in status and basic account details from Google Firebase Authentication. These partners handle that information under their own privacy policies.
We do not intentionally collect sensitive personal information (such as health, biometric or financial account data). Please do not include it in chat messages, your avatar or support requests.
03How we use information
- Provide the Game — create and sign in to your account, save your progress, run matches, guilds, chat, mail, events and leaderboards.
- Process purchases — verify transactions with Google or Apple, deliver purchased items and handle purchase-related support.
- Keep the Game fair and safe — detect and prevent cheating, fraud, abuse, spam and violations of our rules, and moderate content such as chat and avatars. Some messages you post, such as loudspeaker broadcasts, pass through an automated filter that hides offensive words, and our team may review content that is brought to our attention, for example through a support request.
- Maintain and improve — monitor performance, fix bugs, balance gameplay and develop new features.
- Communicate with you — respond to support requests and send important service notices (for example, changes to this policy).
- Comply with law — meet legal, tax and accounting obligations and respond to lawful requests.
We do not use your information to make decisions that produce legal or similarly significant effects on you based solely on automated processing.
04Legal bases
Where laws such as the EU or UK General Data Protection Regulation (GDPR) apply, we rely on the following legal bases:
- Contract — to provide the Game and the items you purchase.
- Legitimate interests — to keep the Game secure and fair, prevent fraud and improve our services, balanced against your rights.
- Legal obligation — to keep records required by law and respond to lawful requests.
- Consent — where we ask for it. You can withdraw consent at any time without affecting earlier processing.
06What other players can see
BoomX Origins is a multiplayer game. Other players can see your player name, avatar, level, equipment and appearance, rankings, guild and friend or marriage status, as well as messages you post in chat, loudspeaker or guild channels. Please think before sharing personal details in these places. Your email address is never shown to other players.
07International transfers
Our service providers operate global infrastructure, so your information may be processed in countries other than where you live, which may have different data protection laws. When we transfer personal information internationally, we rely on appropriate safeguards, such as the European Commission's Standard Contractual Clauses offered by our providers.
08Data retention
We keep information only as long as needed for the purposes in this policy:
| Information | How long we keep it |
|---|---|
| Account, profile and game progress | While your account is active. Deleted within 30 days after you request account deletion. |
| Avatar image | Until you replace or remove it, or your account is deleted. |
| Chat, loudspeaker and mail | While needed to operate these features and handle abuse reports, and no longer than the life of your account. |
| Purchase records | As long as required by tax, accounting and consumer-protection laws, even after account deletion. |
| Server and security logs (including IP address) | Up to 30 days, unless needed longer to investigate a security incident or abuse. |
| Support conversations | As long as needed to resolve your request and keep a record of it. |
09Security
We protect your information with industry-standard measures, including encryption in transit (HTTPS/TLS), token-based authentication, access controls that limit who can reach player data, and infrastructure from reputable cloud providers. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. Keep your sign-in credentials private and contact us if you believe your account has been compromised.
10Your rights & choices
Depending on where you live (see also Region-specific information), you may have the right to:
- Access the personal information we hold about you and receive a copy;
- Correct information that is inaccurate or incomplete;
- Delete your account and personal information (see Delete your account);
- Restrict or object to certain processing, including processing based on legitimate interests;
- Data portability — receive your information in a structured, commonly used format;
- Withdraw consent where processing is based on consent;
- Lodge a complaint with your local data protection authority.
To exercise any of these rights, email support@7teengames.com. We may need to verify your identity before acting on a request, and we will respond within the time required by law (generally within 30 days). You may also use an authorized agent to make a request on your behalf, in which case we may ask for proof of that authorization. We will not discriminate against you for exercising your rights.
Choices you can make at any time
- Profile — change your avatar and some profile details directly in the Game.
- Push notifications — turn them on or off in your device settings.
- Communications — we only email you about your account, support requests or important changes to the Game or this policy. We do not send marketing emails without your consent, and you can opt out of any such emails at any time.
11Delete your account
You can ask us to delete your BoomX Origins account and the personal information associated with it at any time.
How to request deletion
- Send an email to support@7teengames.com from the email address linked to your account, with the subject "Delete my BoomX Origins account".
- Include your player name and server so we can find your account.
- We will confirm your request and delete your account within 30 days.
What is deleted
Your account, email address, player profile and progress on all servers, inventory and currencies, avatar, friends, guild membership and other in-game relationships.
What may be kept
Purchase and transaction records we are legally required to keep, and short-lived server logs that expire automatically (up to 30 days). Messages you already sent to other players, such as in-game mail, may remain visible to their recipients.
Please note: deletion is permanent and cannot be undone. Your progress, items and any unused in-game currency or purchases will be lost and cannot be restored or refunded.
12Children
The Game is not directed to children under 13 (or the minimum age required in your country, such as 16 in some parts of the European Union), and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, contact us at support@7teengames.com and we will delete it.
Parents and legal guardians can contact us to review, correct or delete their child's information, or to have their child's account closed. We may ask for reasonable proof that you are the child's parent or guardian.
14Region-specific information
European Economic Area, United Kingdom and Switzerland
You have the rights listed in Your rights & choices under the GDPR and equivalent laws, and we process your information on the legal bases described in Legal bases. You can lodge a complaint with the data protection authority where you live or work, or where you believe a violation occurred.
United States (including California)
In the past 12 months we have collected the categories of personal information described in Information we collect (identifiers, commercial information about purchases, internet or network activity, approximate geolocation, and content you create) for the purposes in How we use information. We do not sell or share personal information as those terms are defined under California law, and we do not use or disclose sensitive personal information for purposes that would give you the right to limit it. California residents may request to know, access, correct and delete their personal information and will not be discriminated against for doing so.
Brazil
Under the Lei Geral de Proteção de Dados (LGPD, Law No. 13,709/2018), you may request confirmation that we process your data, access, correction, anonymization, blocking or deletion of unnecessary or excessive data, portability, information about the entities we share data with, and the withdrawal of consent. You may also file a complaint with the Autoridade Nacional de Proteção de Dados (ANPD). Send requests to support@7teengames.com.
Vietnam
Under Vietnam's personal data protection laws, including Decree No. 13/2023/ND-CP, you have the right to be informed about, consent to, access, correct, delete, restrict and object to the processing of your personal data, and to withdraw your consent. Send requests to support@7teengames.com.
Other regions
If you live elsewhere, you may have similar rights under your local data protection laws. Contact us and we will respond in accordance with the laws that apply to you.
15Changes to this policy
We may update this policy from time to time. When we do, we will change the "Last updated" date above, and if the changes are significant we will notify you in the Game or by other appropriate means before they take effect. Continuing to use the Game after an update means you accept the revised policy.
16Contact us
If you have questions, requests or complaints about this policy or your personal information, contact us:
7TeenGames — BoomX Origins
Email: support@7teengames.com